Shipping Policy

Please note orders CANNOT be changed, modified, or canceled after checkout.

SHIPPING OPTIONS, TIMES, & RATES AS SEEN IN ABOVE CHART:

Delivery times vary depending on the product, supplier, shipping carrier, and destination. Because we work with multiple suppliers, items purchased in the same order may arrive in separate packages and on different dates. Unexpected delays may occur due to carrier disruptions, weather, holidays, or supplier circumstances. If you have concerns about your order, please contact us at simplygraceboutiquetx@gmail.com

📦 U.S. Shipped Products:📦

·        Standard (US): $8.95 - Arrives 5-8 business days after it
ships (order by 12:00 PM CT)

·        Priority: $20.00 - Arrives 4-5 business days
after it ships (order by 12:00 PM CT)

·        Express: $30.00 - Arrives 2-4 business days after
it ships (order by 12:00 PM CT)

·        Free Standard Shipping on orders over $50

 

       🚚 Overseas Shipped Products: 🚚

·        Overseas sources product shipping takes a bit longer than traditional domestic delivery.

·        Standard delivery to the United States typically takes 10 to 20 business days AFTER the order has been processed

·        Delivery windows are estimates. Shipping may occasionally be delayed by peak holiday seasons, severe weather, or custom delays.

·        International shipments may be subject to import taxes, duties, and custom fees levied by the country’s customs authority. The recipient is responsible for all customs duties and taxes. We have no control over these charges and cannot predict what they may be.  

 

Simply Grace Texas Boutique is NOT responsible for:

·        Delays with Amazon, DHL, FedEx, USPS, or UPS Shipping.

·        International duties or custom charges.

·        Lost, damaged, or marked delivered items.

·        To fil a claim with the carriers, please see links below.

o   FedEx Claims: https://www.fedex.com/en-us/customer-support/claims.html

o   DHL Claims: https://www.dhl.com/discover/en-sg/ship-with-dhl/start-shipping/submit-claim-lost-damaged-shipment

o   USPS Claims: https://www.usps.com/help/claims.htm

o   UPS Claims: https://www.ups.com/us/en/support/file-a-claim

 

Other Things to Know:

·       Most orders are processed within 2-5 business days, excluding weekends and holidays.

·       Orders placed AFTER 12:00pm CT on Friday, will start processing on Monday.

·       Shipping times aren’t guaranteed especially for specialty, custom-made, or supplier fulfilled items may require additional processing time. Any applicable processing estimates will be provided in the product description.

·       Next Day and Second Day shipping aren’t available for P.O. Boxes.

·       Processing time and shipping transit time are separate. Delivery estimates are not guaranteed.

Order Tracking:

·       Once your order has been successfully packaged and labeled, an email will be sent to the email address provided during checkout.

·       Allow 1-4 business days for the tracking to update. Reach out if it’s delayed beyond the expected delivery window.

 

Entered the wrong address?

Not a problem! Mistakes happen all the time. Contact us ASAP and we will try to fix it. However, we cannot guarantee changes once an order has been placed.

 

📩 Contact Us:

For questions regarding shipping or delivery, please visit our Contact Us page and fill out the form.

Thank you for shopping with Simply Grace Texas Boutique